
Templates
Online Seller Kit – WhatsApp Selling Playbook, Replies & Tracker
About this templates
What you will get• A professional WhatsApp shop that customers trust.• Fast, polite replies to every customer question, so you close more sales.• Know exactly who paid, who owes you, what to deliver and how much profit you made.• Instant download (one .zip file).What's included• WhatsApp Selling Playbook (PDF): WhatsApp Business setup (catalogue, greeting & away messages, labels), product photos with your phone, pricing & delivery, payment safety (fake MoMo alerts), a 30-day content plan and how to get repeat customers.• 30 Quick Replies (Word): "Is it available?", "Can you reduce the price?", delivery fees, MoMo payment, reminders, complaints, follow-ups and more.• Order & Customer Tracker (Excel): orders, payments (PAID / PART-PAID / NOT PAID), delivery status, profit per order, money owed, best sellers and customers to message again.• Price List & Receipt templates (Word) to send on WhatsApp.• Works on phone or computer: Excel, Word or WPS Office.Benefits• Saves hours of scrolling through chats to find orders and payments.• Stops money leaking: see every unpaid balance in one place.• Brings customers back: the tracker shows who hasn't ordered in 30+ days.• Made for Ghana: MoMo, riders, delivery by area, Status selling.• Questions? WhatsApp Setera Creatives: 020 642 1809
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